Responsible Gaming
Our Commitment to Responsible Gaming
At Rocket Play, we are committed to promoting responsible gaming practices. We believe that online casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. If you choose to play at our casino, please do so responsibly and within your means.
Age Verification
Rocket Play is only available to players who are 18 years of age or older, or the legal gambling age in your jurisdiction, whichever is higher. By accessing and using our platform, you confirm that you meet these age requirements. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. Please be aware of the following warning signs:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover what you've lost
- Hiding your gambling activity from friends or family
- Neglecting work, school, or personal relationships due to gambling
- Feeling anxious or irritable when trying to reduce or stop gambling
- Borrowing money to gamble or pay gambling debts
- Gambling to escape problems or relieve stress
- Spending more time and money on gambling than intended
- Lying about the extent of your gambling
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools
Rocket Play offers the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given time period
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Session Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, please reach out to one of these organisations:
-
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
A free, confidential counselling and support service for people concerned about their own or someone else's gambling. -
Gamblers Anonymous Australia
A peer-support organisation offering free meetings across Australia for people with gambling problems.
International Support Resources
If you are accessing Rocket Play from outside Australia, please consult the appropriate gambling support service for your region:
- United Kingdom: GamCare and GamStop
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
- Germany: Bundeszentrale für gesundheitliche Aufklärung
Take Action Today
If you believe you may have a gambling problem, or if gambling is negatively impacting your life, please seek help immediately. There is no shame in reaching out—support services are confidential and free. Your wellbeing is important to us and to the organisations listed above.
Remember: Gambling should only ever be a form of entertainment. If it has become a problem, help is available.